Our Warranty Terms and Conditions
Warranty on products are stated on the price-list - If you are not sure on a warranty of a product Contact Us to confirm.
Defective products will only be accepted in original packaging.
Defective products must be returned with a detailed fault report and the original invoice.
Computers Accessories Supplies does not collect or do deliveries on warranty items.
Warranty is only applicable to the original purchaser.
Warranty period is calculated from original date of purchase Warranty items WILL NOT be released without the original Computers Accessories Supplies invoice.
All defective products must first be confirmed by Computers Accessories Supplies before a replacement is issued.
Unfortunately no cash refunds will be issued for a product that is defective.
Any repair time given by Computers Accessories Supplies is merely estimated and we will do our best to get the product back to you as soon as possible.

Procedure to follow if a product purchased from Computers Accessories Supplies is found to be defective:
Should a product be defective within 48 Hours of purchase, it will be replaced immediately after being tested by our technical staff.
Should a product be defective after 48 Hours of purchase, a 5 to 14 working days is required before the items is repaired or replaced.

The following will result in a product declared warranty being null and void :
Physical Damage on the product
Burn marks on the product
Missing the original labels
Items that have been marked, written on or tampered with in any other way.